Search Knowledge Base: How do I force download a new local copy of the Outlook Global Address List (GAL)? Outlook 2013 or 2016 for Windows.
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Click the Send/Receive tab; under Send/Receive Groups, select Download Address book. Uncheck the box next to Download changes since last Send/Receive. Choose Global Address List and select OK. The new version of the GAL will now be downloaded. A status window will open to indicate that the download is in progress and will close automatically when the download is complete; this can take several minutes. Need more help?
Download address book in Outlook 2010 and 2013 In Microsoft Outlook 2010 and 2013, you can easily download the offline address book of your Exchange account with following steps. Step 1: Select any folder of Exchange account in the Navigation Pane, and then click the Send/Receive Groups > Download Address Book on the Send / Receive tab.
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